Case Study: Jacki finds heel relief after suffering for 2 years


Jackie had serious heel pain for 2 years. She couldn't get her foot flat on the floor. Her pain was causing her to walk differently and she was starting to have pain up her calf and shins. She was worried that her heel pain was never going to get better. She had sought treatment elsewhere having physio, massage, chiro and strapping. The treatments were often painful and nothing was truly fixing the problem. Jacki was worried that nothing was going to fix her. A friend who had his heel pain fixed at our clinic kept telling Jacki to come and see us and eventually she did! Jacki had even stopped exercising due to the pain. 

Jacki came to see us. We assessed her thoroughly explaining why she has the condition and what we were going to do to get her better, it all made sense to her. Treatments were comfortable and Jacki's pain resolved in a short period of time. 

Jacki was relieved that there was a treatment for the problem that she had and everything we did helped.  When we first followed up Jacki she was to the stage where she was able to do so much more and could exercise for 30 minutes and since then she is totally pain-free and back playing tennis and walking around the lake. Like all of our patients, Jacki was followed through until complete resolution. 

Case studies are always produced with patient permission

The most common cause of heel pain is plantar fasciitis. It is an injury to a structure that runs along the length of the bottom of the foot. It is in the same location that a heel spur would form. The plantar fascia is most commonly sore where it attaches into the heel. 

There are also many more causes of heel pain, including thinning of the fatty padding under the foot, bursitis, fracture and nerve entrapment. 

Plantar fasciitis generally presents with the patient having pain first thing in the morning and after rest. It tends to feel like you are walking on a stone. It is important Plantar Fasciitis is treated as often people develop a number of painful injuries by trying to walk differently to try and avoid the pain. We get some great results even for our patients who feel like they have tried everything. We focus on healing you while you walk so that you can keep doing everything you need to in your busy life.

The great thing about heel pain is that it is very treatable without the need for painful surgery or needles. Our treatments focus on treating the true cause of your foot pain, that is the repeated straining which happens with every step you take. When we treat the cause the injury can heal itself and you can walk pain-free without the need for painful cortisone injections or anti-inflammatory tablets which just tend to mask the symptoms for a period and do not treat the underlying problem.

Our specially designed heel pain orthotic comfortably rests the plantar fascia in 7 ways, whilst you walk. We also are able to provide instant pain relief and speed up your healing with our new Dolorclast Therapy so that you can get back to your active life faster. Our supportive shoes also complement these injury healing treatments. 

At your appointment your podiatrist will assess you thoroughly by asking detailed questions, locating the painful area, evaluating your foot and lower limb posture and gait and assess the joints in your foot and lower limb. They will send you for X-rays and ultrasound if required, however, generally your diagnosis will be reached at your first appointment and the treatment process can be started straight away. If you are suffering from heel pain don’t delay and don't put up with the pain. See one of our Podiatrists at the Active Foot Clinic heel pain clinic. More information on heel pain treatments or heel pain in kids.

Cristy Houghton